这篇文章是关于我们的商业产品，例如Claude for Work和Anthropic API. 关于我们的消费产品，例如Claude Free, Pro, Max，以及当这些计划中的账户使用Claude Code时，请参见这里。
默认情况下，我们将不使用您从我们的商业产品(如Claude for Work,Anthropic API,Claude Gov等)中提供的投入或产出来培训我们的模型。
如果您明确向我们报告反馈或错误(例如通过拇指上下回馈按钮)，或者选择允许我们使用您的数据，那么我们可以使用您的聊天和编码会话来训练我们的模型。
欲了解更多关于您使用Anthropic商业报价的信息，或您是否想知道如何就与隐私有关的话题与我们联系，请参见我们信托中心和商业条款。
反馈
当你通过拇指上下按钮提供反馈时，我们将将全部相关对话，包括任何内容，自定义风格，对话偏好，或模型设置，存储在我们安全的后端，最长5年。 反馈数据不包括连接器(如Google Drive)的原始内容，包括远程和本地的MCP服务器，但如果数据直接被复制到您与Claude的对话中，则可以包含数据。
在Anthropic使用之前，我们先从用户和客户身份证中解开您的反馈。 我们可以利用你的反馈来分析我们服务的效能，进行研究，研究用户行为，并根据适用的法律允许来训练我们的AI模型。 我们不将你的反馈与你与Claude的其他谈话结合起来。
以下是您使用拇指上下键提供claude.
禁用反馈
作为团队或企业计划的主要所有者或所有者，您可以在组织设置下，通过使用 Rate 聊天设置的拇指上下键，禁用您的组织成员向 Anthropic 提交反馈的能力 > 数据与隐私：
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This article is about our commercial products such as Claude for Work and the Anthropic API. For our consumer products such as Claude Free, Pro, Max and when accounts from those plans use Claude Code, see here.
By default, we will not use your inputs or outputs from our commercial products (e.g. Claude for Work, Anthropic API, Claude Gov, etc.) to train our models.
If you explicitly report feedback or bugs to us (e.g. via our thumbs up/down feedback button), or otherwise choose to allow us to use your data, then we may use your chats and coding sessions to train our models.
To find out more information regarding your use of an Anthropic commercial offering, or if you would like to know how to contact us regarding a privacy related topic, see our Trust Center and Commercial Terms.
Feedback
When you provide us feedback via our thumbs up / down button, we will store the entire related conversation, including any content, custom styles, conversation preferences, or model settings, in our secured back-end for up to 5 years. Feedback data does not include raw content from connectors (e.g. Google Drive), including remote and local MCP servers, though data may be included if it’s directly copied into your conversation with Claude.
We de-link your feedback from your user and customer IDs before it’s used by Anthropic. We may use your feedback to analyze the effectiveness of our services, conduct research, study user behavior, and train our AI models as permitted under applicable laws. We do not combine your feedback with your other conversations with Claude.
Here’s an example of what you’ll see when using the thumbs up/thumbs down button to provide a feedback report from claude.ai:
Disabling Feedback
As a Primary Owner or Owner of a Team or Enterprise plan, you can disable the ability for members of your organization to submit feedback to Anthropic via the thumbs up / down button using the Rate chats setting, under Organization settings > Data and Privacy:
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