ZDNET的关键外卖
许多企业仍然希望AI ROI更加清晰。
- Claude 企业特征，现在普遍可以使用，可以捕捉出产出度量衡，集中预算信息。
- Anthropic需要在其IPO之前保持企业增长。
通过一些措施，企业终于开始看到采用昂贵AI的ROI，但许多人仍然想更好地了解这笔开支是否值得提高生产力。
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Anthropic试图让其企业客户更加能见度，正在制作三个跟踪功能，所有发布在9月的β，一般可用于Claude企业计划：智能报告，集合预算，以及应用调查。
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聪明的报告追踪员工使用Claude的任务，这些默认关闭的报告还记录了称公司“会话发生摩擦的地方”，并注明您可从哪些地方从人们一贯执行的任务中创建日常工作流程。
Anthropic在文件中指出，智能报告 " 不是设计出来的，不应用于评估个人业绩或作出就业决定 "，鉴于大赦国际如何影响人力资源，这是一个相关的免责声明。
还有：管理人员正在使用人工智能撰写业绩审查
集合预算的特点，除了每个席位的每个月限额外，还为一个组织内的一个集团规定了每月开支上限。 管理员可以根据之前的月度支出数据设定个人和团体支出限制。 这个功能旨在优化预算，用户可以属于多个集合预算，可以按优先顺序排序。
AI 花费和 Anthropic 的 IPO
Claude Entertainment比Claude Teams的账号要多得多——前者的账单是每月每座20美元，此外还有API的象征性费率。 后者也每座收费20美元，但上限为150名用户
如果一家公司已经选择了将企业一级的开支投资于AI，那么他们是否有能力承担这种开支，但这也使得这笔开支的利害关系要高得多。 使这些工具能普遍得到，可能会浮出有用的洞察力，激励更多的客户，这些客户正在获得安非他明地把它粘出。
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Anthropic一直是企业AI的市场领跑者，不过在最近几个月中，OpenAI在两家公司都为IPO设定了目标时赶上了。 来自Ramp公司的新数据也显示，显示 Anthropic的支出在7月达到顶峰，但迄今在10月略有下降。
在一个动荡的市场中，面对潜在的泡沫，公司需要保持高客户增长，因为它在星期一提交了期待已久的IPO. Anthropic将它放在它的前景书中：“ 如果我们的模型、平台和应用程序的市场发展比我们预期的或下降的要慢，那么我们的增长可能会放慢或停滞，而我们的业务、财政状况和业务结果可能会受到不利影响。 ”
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ZDNET’s key takeaways
- Many businesses still want more clarity on AI ROI.
- Claude Enterprise features, now generally available, capture output metrics and centralize budget info.
- Anthropic needs to sustain enterprise growth ahead of its IPO.
By some measures, businesses are finally starting to see ROI on expensive AI adoption, but many still want better insights about whether the spend is worth the productivity gains.
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Attempting to give its enterprise clients more visibility, Anthropic is making three tracking features, all released in beta in September, generally available for Claude Enterprise plans: smart reports, pooled budgets, and in-app surveys.
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Smart reports track what tasks employees are using Claude for and how often they’re running them, in addition to what they cost. The reports, which are off by default, also document “where sessions run into friction,” the company said, and note where you can create routine workflows from the tasks people run consistently.
Anthropic noted in the documentation that smart reports “aren’t designed and should not be used for evaluating individual performance or making employment decisions,” a relevant disclaimer given how AI is impacting HR.
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The pooled budgets feature sets a monthly spend cap for a group within an organization, in addition to each seat’s individual monthly limit. Admins can set individual and group spend limits based on previous monthly spend data. The feature aims to optimize budgets so that one highly active user isn’t hamstrung by a budget limit while others leave spend on the table. Users can belong to multiple pooled budgets, which you can order by priority.
AI spend and Anthropic’s IPO
Claude Enterprise is much pricier than a Claude Teams account — the former is billed at $20 per seat per month, in addition to API token rates. The latter also charges $20 per seat, but caps out at 150 users and includes tokens (meaning usage isn’t billed separately), making it more accessible to smaller teams.
If a company has already opted to invest enterprise-level spend in AI, odds are they can afford it, but that also makes the stakes on that spend much higher. Making these tools generally available may surface useful insights that incentivize larger customers who are getting antsy to stick it out.
Also: How I made a paid Mac app in 11 days with Claude
Anthropic has been the market leader for enterprise AI, though OpenAI has caught up in recent months as both companies set their sights on IPOs. New data from Ramp also shows Anthropic spend peaked in July, but has been slightly lower in October thus far.
In a volatile market and facing a potential bubble, the company needs to keep customer growth high, given it filed its much-awaited IPO on Monday. As Anthropic put it in its prospectus: “If the market for our models, platform, and applications develops more slowly than we expect or declines, our growth may slow or stall, and our business, financial condition, and results of operations could be adversely affected.”
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